The Balanced Scorecard Topic: Through our Bowersox Chapter 13 study, we learned that companies which adopt a Balanced Scorecard approach to Performance Measurement focus on Customer, Financial, Operations, and Innovation / Learning. Length and format: 800 words – APA format Identify and research a Supply Chain company that has succeeded in implementing a balanced scorecard. How did they achieve this, and what are the detail metrics they incorporated in support of the four high level / overarching measurements listed above?
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